Enquiries

Location

Mumbai, India

FAQs

If you’ve any questions that aren’t answered in our FAQ guide below don’t hesitate to contact us and we’ll get right back to you.

What is NAANDii?

NAANDii is India’s first money-lending company offering loans only to women in every city across India.

Is a NAANDii loan reliable?

NAANDii acts as an interface between the financial institutions and under-banked women, we facilitate short-term, flexible loans in a simple and efficient manner. The loans are provided by trusted banks and NBFCs, while NAANDii becomes an enabler to take these benefits to women with business needs.

How do I know this is secure website?

We use SSL encryption on the web portal as well as on the product.

What kinds of businesses does NAANDii lend to?

We work with SHG groups and micro-enterprises across industries, including local commerce, textiles & apparel, food processing, professional services, etc. Our borrowers include both first-timers & frequent borrowers who want to take the big step in their existing business or starting a business.

What are the interest rates?

Different lenders have different interest rates. Typically, it’s between 15% – 21% per annum plus a processing fee of up to 2% of the loan amount.

How much can I borrow and for how long?

NAANDii offers loans ranging from ₹ 5 K – ₹ 1 lac, with terms between 1–6 months.

Does NAANDii provide a loan against the invoice?

Yes. You can borrow up to 80% of the value of an outstanding invoice, and repay after you receive payment from your customer.

Do I need to give a guarantee against the loan?

No. We evaluate women solely on the strength of their credit score and KYC documents.

What information and documents are required to apply for NAANDii loans?

KYC documents are Aadhar and Pan Card, scanned copy of the latest electricity bill, driving license, caste certificate for SC/ST/OBC applicants.

How do I find out if I’m eligible for NAANDii loan?

You will need to sign up on the portal and furnish your details. Our Artificial Intelligence backed technology will read your credit score and tell your eligibility in less than 10 mins. The system will also tell you the maximum amount you can avail from NAANDii.

I am a first-time borrower, does that affect my loan worthiness?

NAANDii exists specifically for first-time borrowers. If you have a financial profile, i.e. an active bank account and regular transactions, the system will generate a pre-approved limit. In case you do not, our wallet facility will help you build your financial profile, over a few months and then help you become eligible for the first transaction.

How much time is taken by NAANDii for credit evaluation?

Our automated credit evaluation takes 5 – 15 mins.

I’ve been denied by my bank before. Can I still get a loan from NAANDii?

No, you cannot but still, you can register with us for a future offer.

How quickly will I get a decision and receive funds?

The same day after you submit your complete required details & documents.

How do I check the status of my loan application?

Log in to www.naandii.com or download NAANDii App on your mobile phones. See a customized dashboard with your loan application status for all current and future loans.

How do I check my account balance and due date?

Log in to NAANDii website or download the NAANDii App on your mobile phones. See a customized dashboard with details for all your current loans.

Over what period can I borrow?

You can borrow a minimum of 15 days and a maximum of 12 months.

Can I repay my loan before the due date?

Yes and there is no prepayment penalty while at the same time, banks charge 2-4%

How do I repay a NAANDii loan?

Easy EMI option is available, which you can directly pay through NAANDii mobile app or NAANDii Wallet using net-banking, cash to NGO, each option.

Can I apply for another loan if I need funds again?

Yes, you can do the same.

What happens in case of delay or non-payment of EMI?

In case the EMI is not paid by the due date, additional penal interest of 2% p.m. will be applied to the amount due for the duration of delay which Borrowers will be liable to pay + collection charges of Rs. 300 will be charged to the Borrower by NAANDii. In the worst-case scenario, Naandii will facilitate the collections through impaneled agencies. These are reputed collection agencies that are empaneled by any bank and financial institutions. This also includes the legal process for the recovery of funds if required.

Can I make one-off payments?

Yes, with no penalty.

Should I share my bank's credentials?

This is an important concern, as some people may feel that using this service may be in violation of the Terms and Conditions of some banks against revealing their username and password but NAANDii cannot read, leave alone store any of your bank information. However, each bank will have its own stance stances on the use of bank aggregation, so you should make an informed decision about whether bank feeds are right for you.

How does NAANDii facilitate my loan and repayment?

NAANDii facilitates the secure transfer of funds electronically through an integrated payment system between NBFC and the borrowers.

Why is NAANDii asking me to link my bank account?

NAANDii verifies the financial documents submitted by the borrower(s) which is considerably time-consuming. Automated aggregation of bank feeds from an extensive range of financial institutions enables us to serve you better and help in getting you funded faster. We have partnered with the world leader in bank feed aggregator, Equifax/CIBIL to deliver bank feed aggregation.

How do I change my bank details or set up a new direct debit?

Please write to support@naandii.com stating your old bank details and the new ones that should replace the old details. Swapping charges of Rs. 300 per swap will be applied to your account.

How can I cancel my loan application?

Please write to us at support@naandii.com requesting the cancellation of your registration as a borrower. Loan cancellation can only happen prior to disbursal of funds.

Are there any hidden charges?

No. Everything is transparently explained on the website and you will receive the Statement of Account that will show the details. We pride ourselves on our system’s transparency.

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